At the point of contact, staff will explain available services and emphasize that assistance is not contingent on sobriety or program enrollment. Only minimal information will be collected: a first name or alias, at least one contact method if available, and immediate needs. Each individual will be assigned a unique internal identifier to avoid duplication and maintain continuity of care. Records will be stored securely in encrypted systems with role-based access and audit tracking. Information will only be shared with clinical or community partners with explicit consent or under legal exceptions where safety is at risk.